I am hearing that Countrywide/Bank of America will close its Lancaster, California, call-center facility and distribute those positions (may not be ALL those positions) in its other facilities in Simi Valley and Calabasas, among others. I am attempting to confirm.
The Lancaster facility in Northern Los Angeles County (Antelope Valley) is not only one of two nationwide (the other is in Western Texas) that takes inbound customer service calls, but also makes outbound calls to contact homeowners eligible for special refinancing programs. They also have work groups that otherwise assist homeowners restructure or refinance their loans.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment